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Privacy Policy

Privacy Policy

Effective Date: JANUARY 24, 2025

Brand: Scuba Vida

At Scuba Vida, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

 1. Information We Collect

When you interact with our website or book our services, we may collect:

  • Personal Information: Name, email address, phone number, billing details, passport/ID information (if required for tours or courses).
  • Booking Information: Dates, services requested (e.g., scuba diving tours, courses, snorkeling, room rentals, or tours across Cuba).
  • Technical Information: IP address, browser type, and general website usage data (collected automatically for analytics and website improvement).

 2. How We Use Your Information

We use the information we collect to:

  • Process reservations, bookings, and payments.
  • Communicate with you regarding services, schedules, or updates.
  • Ensure safety compliance for scuba diving and related activities.
  • Improve our website, customer experience, and offerings.
  • Send occasional promotions or news (only if you consent).

 3. Sharing of Information

We do not sell or trade your personal information.

We may share data only with:

  • Service providers (e.g., payment processors, booking systems).
  • Authorized partners (e.g., tour guides, instructors, accommodation providers) strictly to fulfill your booking.
  • Legal authorities if required by Cuban law or international regulations.

 4. Data Security

We take reasonable technical and organizational measures to protect your personal data against loss, theft, and unauthorized access. While no online system is 100% secure, we strive to safeguard your information with industry practices.

 5. Cookies & Tracking

Our website may use cookies to improve browsing, personalize your experience, and analyze website performance. You can manage or disable cookies through your browser settings.

 6. International Guests

As we welcome divers and travelers from around the world, please note that your data may be processed in Cuba and, if applicable, shared with international service providers strictly to fulfill bookings.

 7. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Request details about how your data is processed.

To exercise these rights, please contact us at:

📧 info@scubavidadive.com

📍 Varadero, Cuba

 8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” revised.

 9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Scuba Vida

Email: info@scubavidadive.com

Location: Varadero, Cuba